Thursday, November 21, 2024

Building brand love in the Next Normal: How Mang Inasal redefines moment marketing for and with the customers

Building brand love in the Next Normal: How Mang Inasal redefines moment marketing for and with the customers

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In an ever-changing digital landscape, brands have to get with the times in order to stay relevant and connected to their consumers. Sounds challenging, but it can definitely be done!

 

Enter the concept of Moment Marketing. For brands like Mang Inasal, Moment Marketing is taking advantage of the “here” and the “now” to bring brands to the forefront of consumer conversations, especially through something as fast-paced as social media.

 

“Social media opened a huge door for brands like Mang Inasal to connect real-time with customers,” said Mang Inasal’s Head of Digital and PR, RJ Jabeguero-Rodillo. “These platforms serve as avenues where we get to discover what makes our customers happy, ‘kilig’ and excited. These overflowing emotions signal to us what we can ‘trendjack’ and enable us to bring the brand within those conversations. Relationship-building with customers is now made faster all thanks to social media.”

 

Mang Inasal and the value of real-time social listening

 

In 2022, Mang Inasal has redesigned a digital marketing strategy that puts its customers at the heart of the entire ecosystem. It developed a powerful, real-time social listening muscle that has allowed it to ride on trends that are most relevant to its customers.

Mang Inasal’s “16 Cup Challenge” was recently honored in the Marketing Excellence Awards-Philippines

with a Silver Award under the Excellence in Viral Marketing category.

 

In this year alone, Mang Inasal was able to create buzz on social media with several marketing initiatives, such as the “16 Cups Challenge” that happened after SB19 member Stell’s mention of his own Mang Inasal record. It became a three-day trending topic on Twitter, evolving later into a nationwide challenge. This challenge was recently honored in the Marketing Excellence Awards-Philippines with a Silver Award under the Excellence in Viral Marketing category. 

 

Mang Inasal’s most recent concert sponsorship with K-Pop performance powerhouse, SEVENTEEN, shows exactly how well-positioned Mang Inasal is when it comes to its consumers’ interests.

 

“SEVENTEEN’s fans, the Carats, have been tweeting Mang Inasal to support their idols. And as a special Christmas gift to them, we’ve granted their wish as we were among the sponsors of the SEVENTEEN WORLD TOUR [BE THE SUN] – BULACAN,” Rodillo said.